Support Center

Get help fast — search, browse or contact our team.

Transaction Issue

Report a failed, pending or incorrect transaction.

Open a Ticket →

Payment Issue

Problems funding your wallet or making a payment.

Open a Ticket →

Account Issue

Login problems, profile updates and verification.

Open a Ticket →

General Question

Anything else — our team is ready to help.

Open a Ticket →

A dedicated support ticket system can be connected here via a future support plugin integration.

Frequently Asked Questions

Answers to the questions we hear most.

Click Register, fill in your details and verify your email or phone number to activate your account.

Go to your Wallet page and choose a funding method — bank transfer, card payment or manual deposit.

Visit the Airtime page, select your network, enter the phone number and amount, then confirm.

Visit the Data page, choose your network and preferred plan, then confirm your purchase.

Select your distribution company on the Electricity page, enter your meter number and amount, then pay.

Most transactions complete within seconds. Occasional delays can happen due to network provider issues.

Failed transactions are automatically reversed to your wallet, typically within a few minutes.

Reach us through the Support page, WhatsApp, or email — our team is available around the clock.